Tips to solve email problem(s)

For end-users:

  • Check with your registrar and make sure that the domain name hasn’t expired.
  • Make sure that your email inbox and/or domain didn’t exceed its quota.
  • Use your full email address as username (i.e., username@domain.com).
  • Switch to a different port such as: 26 or 1000 for SMTP Outgoing Server .
  • Login to your control panel and remove any mail filter you have.

If you can’t send and/or receive using MS Outlook/Outlook Express do the following:

  1. Make sure that “My Server Requires Authentication” is checked in your Outlook/Outlook Express.
  2. Make sure your Anti-Virus and/or Windows firewall are not blocking you from sending/receiving email
  3. Go to your DOS prompt and issue the following command: ipconfig /flushdns
  4. Run Windows Disk Defragmenter and wait until it is completed.
  5. Power off, wait for a few seconds, and then power on your PC.
  6. Turn off any firewall you might have on your own PC, including Norton and McAfee.

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